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10% OFF Orders Over £500

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10% OFF WITH CODE SPRING10

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5% OFF WITH CODE EASTER5

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10% OFF WITH CODE EASTER10

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5% off

Orders over £500

10% off

Orders over £1000

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Delivery Information

Free One Man Delivery  

We offer Free One Man Delivery on all orders with English and Welsh postcodes. All Scottish postcodes have a surcharge of £29.

Delivery is available to all areas of the UK mainland and can be any day of the week, but this is a one-man delivery service who will take the item into any to your ground floor hallway only. The driver has the equipment to offload the item or items from his vehicle and bring them to your property. Assistance may be required for heavy and bulky items especially if there are access issues, stairs or any obstacles to manoeuvre. The delivery company will contact you approximately 2-4 days prior to delivery via email and text message (if a mobile number is provided) with a delivery date and three to four hour time window. If the slot offered is not suitable then the offered date and time can be rejected, and the delivery company will be in touch again with a new slot. You do not have to be in for the delivery as you do have the option to have the order left in a safe place, with a neighbour or to a nearby address.

* Please note some smaller items such as mirrors, bedsides and lamp tables etc showing as in stock with a 2-3 working day timescale will be delivered by a One Man Courier Service to your front door only. Prior to delivery an email will be sent confirming your delivery day. On the day itself you will be sent an email/text with a two hour time slot. You will also be provided with a link to track your order.

Deliveries will be delivered by a specialist delivery company. They will contact you directly by telephone/text or email to advise of a delivery date. (Delivery can be between 7am and 9pm) This is usually 2 or 3 days prior to when they will be in your area and it will be a set date as advised by our delivery company. When booking in your delivery they will contact you by text, email or phone to advise of a three to four hour time slot.

Our delivery company will contact you up to three times with different delivery slots. Please help to facilitate delivery by being as flexible as possible. If all three delivery dates are rejected, the goods will then be returned to our warehouse to prevent storage charges being incurred. At this point we will assume you no longer require the goods and we will cancel the order. A refund less £45 will be issued.

Two Man Delivery – £25 Per Order 

This service is undertaken by a Two Man delivery team and they will delivery your furniture to the room of your choice including upstairs or downstairs. As above the delivery company will contact you approximately 2-4 days prior to delivery via email and text message (if a mobile number is provided) with a delivery date and three to four-hour time window. If the slot offered is not suitable then the offered date and time can be rejected, and the delivery company will be in touch again with a new slot. You do not have to be in for the delivery as you do have the option to have the order left in a safe place, with a neighbour or to a nearby address.

For delivery timescale please see the product item page (*Please allow extra 14 days for Scottish Highlands)

Deliveries will be delivered by a specialist delivery company. They will contact you directly by telephone/text or email to advise of a delivery date. (Delivery can be between 7am and 9pm) This is usually 2 or 4 days prior to when they will be in your area and it will be a set date as advised by our delivery company. When booking in your delivery they will contact you by text, email or phone to advise of a three to four hour time slot.

Our delivery company will contact you up to three times with different delivery slots. Please help to facilitate delivery by being as flexible as possible. If all three delivery dates are rejected, the goods will then be returned to our warehouse to prevent storage charges being incurred. At this point we will assume you no longer require the goods and we will cancel the order. A refund less £45 will be issued.

Assembly Of Furniture

The majority of our products are designed with no home assembly needed, however on occasions to aid delivery or to avoid damage, our designers have deemed it best that certain items will need minimal home assembly.

Items needing minimal home assembly will be clearly identified in the individual item description as partially assembly required. As a rule dining tables, beds and wardrobes need some home assembly. In no way does this detract from the quality or structural integrity of the product.

Packaging & Waste

All packaging and waste is the responsibility of you the customer. We recommend the packaging to be recycled where possible. All local authorities have facilities for disposal of packaging materials.

PLEASE KEEP YOUR PACKAGING UNTIL YOU ARE SATISFIED WITH YOUR PURCHASE. AS ALL GOODS MUST BE RETURNED IN THEIR ORIGINAL PACKAGING.

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